Quick reference
Troubleshooting Inspections
Confirm Create new draft inspections access. Drafts are shown separately from active inspections and are not made visible merely by general inspection view access.
A draft is missing
Confirm Create new draft inspections access. Drafts are shown separately from active inspections and are not made visible merely by general inspection view access.
Pass, Fail, and N/A are disabled
The inspection must be in Inspecting status, and you need inspection write access.
Imported observations or photos are missing
Import copies inspection structure, sections, and items as new drafts. It intentionally does not copy observations or attachments.
The wrong people or date appear
Check the inspection overview, including inspected-by user, inspection date, trades, and description. Correct the overview before exporting.
Export is missing
Open the inspection's action menu and confirm view access. If the inspection or its attachments are still syncing, wait and retry.
Status changed unexpectedly
Users with write access can choose statuses from the status menu, including earlier states. Review the activity area and confirm the intended current phase.