Statuses, ball-in-court, and visibility

• Draft: Editable preparation record. Drafts do not have an active RFI number.
• Open: Available for responses and assigned an RFI number.
• Closed: The question is complete. Closing can include distribution.
• Cancelled: The result of deleting an RFI; it is removed from normal active use.

Ball-in-court shows responsibility, not status. While an RFI is Open, it can be assigned to respondents or returned to the manager. Closed and cancelled RFIs are not respondable.

Restricted RFI access means users can see non-draft RFIs and drafts created by their company. Full read access exposes all RFIs. A notification does not grant permission to open a record.