Quick reference
Troubleshooting Photos
Confirm Photos write permission and that you can modify the current album. On native, also allow camera or photo-library access when prompted.
No photos appear
- Clear the search and date filters.
- Switch between Albums and Photos.
- Confirm that the photos belong to an album.
- Check ordinary and Daily Log photo permissions, depending on the media source.
Upload is unavailable
Confirm Photos write permission and that you can modify the current album. On native, also allow camera or photo-library access when prompted.
A recent upload has not appeared
Wait for upload processing and keep the app open until pending media completes. Refresh after connectivity returns. Media still uploading by another user may remain hidden until it is ready.
Move is missing
Move is available only while viewing an album you can modify. Use Copy to Album when you need another copy but should keep the source.
PDF export is missing
Open an album, enter selection mode, and select at least one photo. A cross-album Photos view does not provide the album title needed by this report.
A photo date seems wrong
Constructable prefers captured metadata when the file provides it. Files without usable capture metadata use their created date.