Quick reference
Troubleshooting organization administration
Your role needs Update organization-level settings. The built-in Admin role has this by default. This permission is not user-editable.
Organization Settings is missing
Your role needs Update organization-level settings. The built-in Admin role has this by default. This permission is not user-editable.
Roles and Permissions is missing
Your role needs Manage permissions for all user roles. The built-in Admin role has this by default, and the permission is not user-editable.
Add Role, Modify, Archive, or Reset is disabled
These actions are currently limited to Constructable support. Contact support@constructable.ai. Permission export remains available to administrators who can open the page.
A child permission cannot be enabled
Some permissions depend on a parent permission. Enable the required parent first. The matrix shows the parent-disabled reason when a child cannot take effect.
A role has access but sees only some records
Open that permission and inspect its level-of-access setting. Some permissions support choices such as all records versus only projects, companies, meetings, documents, RFIs, or Submittals connected to the user.
A settings block is missing
Check:
- The block's feature permission.
- Whether the capability is enabled for the organization.
- Whether a required integration is connected.
- Whether the organization's package includes the feature.
An archived code or item disappeared
Open the relevant block's actions and enable Show Archived. Restore it with Unarchive when appropriate.