4 guide sections

Global Dashboard Help

Review activity and priorities across projects.

Use this guide to review project stages, overdue work, assignments, notifications, and signatures across your organization. Global Dashboard identifies exceptions; open the project record when you need details or an action.

Start here

Common task recipes

  • Run a morning portfolio check: Scan active project stages, open and overdue RFIs and Submittals, then work through Global Ball-in-Court.
  • Investigate a cross-project count: Select All RFIs or All Submittals, identify the project and record, then confirm the current state there.
  • Follow a signature item: Open it from Global Dashboard and act only when the source document and your role allow it.

Review the portfolio

Use Global Dashboard

Desktop: The Global Dashboard summarizes active projects, RFIs, Submittals, Ball-in-Court, and notifications.
Desktop: The Global Dashboard summarizes active projects, RFIs, Submittals, Ball-in-Court, and notifications.

Open Global Dashboard from the organization navigation. Depending on access, it can show:

  • Active Projects by Preconstruction, Course of Construction, and Warranty stage
  • Open and overdue RFIs across projects
  • Open and overdue Submittals across projects
  • Global Ball-in-Court
  • Organization notifications
  • Documents waiting for signature

Select a summary or item to open the related list, project, or record. Use the record itself as the current source before taking action or quoting a count.

Review widgets and Ball-in-Court

  1. Scan active-project stages and open or overdue totals.
  2. Select All RFIs or All Submittals to review individual records.
  3. Review Global Ball-in-Court for work assigned to you across projects.
  4. Open organization notifications to reach their project records.
  5. Review signature items and open the source document before acting.

Global Ball-in-Court includes accessible open RFIs, Submittals, and Quality Items currently requiring your attention. Closed records and projects you cannot access are excluded.

Access and troubleshooting

Check Global Dashboard access

Global Dashboard requires View non-financial reports. Individual widgets also follow organization-level access to their underlying tools and projects. A user can see Active Projects without seeing RFI or Submittal widgets.

Panels stack on smaller screens and appear side by side on extra-wide screens.

Troubleshoot Global Dashboard

Only Active Projects is visible

Ask an administrator to verify organization-level access to RFIs, Submittals, and the other underlying tools.

Global Ball-in-Court is empty

Confirm you are currently responsible for an accessible open RFI, Submittal, or Quality Item in at least one project.

A count differs from a project view or Global Report

Compare project access, record status, revisions, filters, and update timing. Dashboard widgets often count open or overdue exceptions rather than every record.

A notification or signature item looks out of date

Open the project record or source document. Global Dashboard reflects an event or summary; the record is the current source.